Access

Safe wheel chair access We welcome disabled customers on board our vessels, but for safe access and a small degree of mobility is needed by everyone. Due to the jetty and vessel design, adults who use wheelchairs must be able to walk (assisted if necessary) just a few steps for access at boarding gates, as crews are not permitted to lift occupied wheelchairs. Each wheelchair must be accompanied by an attendant to assist a disabled person in the event of an emergency on board. We regret that electrically propelled wheelchairs will not be carried, due to the difficulties that might arise in the event of an emergency requiring evacuation from the vessel. In all cases, the number of wheelchairs that may be carried is at the absolute discretion of the vessel’s Master. To talk to someone about this subject please call 01929 462383.